[Resolved] Razorpay — Did not provide the service/ Denied to refund the money

[Resolved] Razorpay — Did not provide the service/ Denied to refund the money

N NaveenBalamani from Anandnagar, Uttar Pradesh

I made payments to SharedBK through Razorpay believing that Razorpay will provide payment gateways to reputed companies but I was completely cheated. I was really shocked that Razorpay is providing services to fake companies. I want my money back. Request to refund my money. Below are the details of transactions: 4th Jan 30000rs - Transaction ID[protected] 4th Jan 300rs - Transaction ID[protected] 5th Jan 15000rs - Transaction ID[protected] 5th Jan 300rs - Transaction ID[protected] +4 photos Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Feb 12, 2021 Razorpay Customer Care's response Hi Naveen, This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5043933] for us to assist you on priority. Regards, Sreenivasa
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NaveenBalamani

from Anandnagar, Uttar Pradesh

Thank you for your response. I have already uploaded all the documents and I have sent almost 40 emails to Razorpay but no resolution. No one is ready to answer to questions or query. However, as per your instructions, I have uploaded the documents again. Ticket # is 5053863. Request to refund my money.