Razorpay — Did not receive product

Address:Laban

I have ordered a product on 22nd February, 2021 which I have done an online payment. Till date I haven't receive my product nor have my money been refunded.

Kindly look into this matter and update me with what you can do about this issue.

Regards.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Razorpay customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello Dareen,

We have received your request and the concerned team is looking into this on priority. Kindly allow us some time and we will get back to you with an update on the ongoing email thread with ticket id - 5224696 at the earliest.

Best Regards,
Shlagha
Team Razorpay

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3545
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information