[Resolved] Razorpay — Did online payment yesterday through razor pay while purchasing portable blender from porto blend company

Rinka Singh

Address:

Porto blend company and payment through razor pay

I did online payment through razor pay to portoblend company yesterday but this company seems to be fake. I wand my refund back.i have contacted some razor pay customer care but they were asking bank details and they were misguiding by entering the wrong amount and wrong technique which can breach my privacy of bank Ref #IGAKEFUBJ2 I want it back through razor pay.customer care was asking regarding bank balance and everything which is usually not asked .razor pay should return my money back of 598 rs

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Aug 12, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2021

Razorpay Customer Care's response Hey Rinka,

Glad that you have reached out to us. We have created a request on your behalf with the ticket reference number:4875914 and are getting this checked with the merchant from our end for which a dispute has been raised against the transaction. Please expect an update on the same shortly. Your patience is greatly appreciated.

Regards, Amith

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Comments

SanthoshRV

from Hyderabad, Telangana

I did online payment through razor pay to portoblend company on 03 January 2021 but this company seems to be fake. I want my amount to be refunded, I have made payment through www.portoblend.com, but the web site is not working right now to contact them, and the contact details provided in that website is notworking. kindly do the needful by refunding my amount of INR 299/-