Thanks for reaching out to us. This seems unusual and we will investigate this. In order to do so, kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction details and mail ID. Also, mention the ticket ID [5330639] for assistance on priority.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Thanks for reaching out to us. This seems unusual and we will investigate this. In order to do so, kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction details and mail ID. Also, mention the ticket ID [5330639] for assistance on priority.
Regards,
Sachin.