Hi i have made my emi payment on 7th december for 6088rs for the loan taken on flash cash. I made the emi payment through razorpay till now payment is not posted and i get continuous message to pay with penalty. I want this to be sorted out or else i will file a complaint. Receipt number-[protected]. I am not getting proper response from flash cash. I want a confirmation to be sent to my mail immediately. I will not make a single payment anymore.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 25, 2019
Complaint marked as Resolved
Razorpay customer support has been notified about the posted complaint.
Verified Support
Dec 25, 2018
Razorpay Customer Care's response Hi Ramya,
We checked that payment: pay_BUpN42Nts8VJ3c for the amount of
₹ 6, 088.77 is successful towards the merchant. Please use the below link to track the transaction: https://razorpay.com/support/#refund.
We checked that payment: pay_BUpN42Nts8VJ3c for the amount of
₹ 6, 088.77 is successful towards the merchant. Please use the below link to track the transaction: https://razorpay.com/support/#refund.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We checked that payment: pay_BUpN42Nts8VJ3c for the amount of
₹ 6, 088.77 is successful towards the merchant. Please use the below link to track the transaction: https://razorpay.com/support/#refund.
Thanks and regards,
Team Razorpay