[Resolved]  Razorpay — Fraudulent activity transaction

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Hi,

My name is Syed Nizam. I have you've come across sharedbk or sterile international Pvt Ltd fraud which happened to many people. I hope you'll cope up the situation.

Fraudulent activity through my account, the money was transferred from your razorpay and I haven't received any money back and the application itself is not working.

I invested in a app which is completely cheated me lured heavy income.
I invested 15000/- rupees in that app on 20 Jan 2020.
I am finding desperate myself.

Please try to help me out with the refund.

Thank you.

Please find the attachment below, I hope it helps to cope up with the situations better.
+1 photos
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Aug 14, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Jan 31, 2021
Updated by sied
The one which I paid you via phonepe

Verified Support
Feb 09, 2021
Razorpay Customer Care's response
Hi Syed,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5025379] for us to assist you on priority.

Regards,
Sreenivasa.
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