[Resolved] Razorpay — Fraudulent online shop | |
Basically, I bought an online order for a cheap Gaming chair from this website around a week ago: pblifestyle.myshopify.com (Company is PBLifestyle Ltd.) Due to the relative lack of silence or updates via text or e-mail regarding the order, I contacted their e-mail but they've still remained silent. Today, I checked a few reviews for the company/site and found out that it's a fraud with multiple people stating as such. Here's an image of the order confirmation: https://i.gyazo.com/bd08e9e33ceb33f4168a34b063f070af.png I'd like to request a refund of Rs. 1207.82 to my bank account which was done through payment processor RAZORPAY SFT. PVT. LTD NODA. Was this information helpful? | |
Aug 14, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Mar 03, 2021 Razorpay Customer Care's response Hi Pankaj, This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5145019] for us to assist you on priority. Regards, Sreenivasa | |
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