[Resolved] Razorpay — Fraudulent transactions through razorpay | |
On 29.03.2021, I purchased a shirt from an online vendor (shirtblacks.com) paying Rs.149.00 using my UPI. I proceeded with the payment, only because it was being made through Razorpay, a trustworthy organisation. I received a mail acknowledging payment from Razorpay (Payment Id - pay_GsQ0e17P0DlckY dated 29.03.2021, attached). I did not receive any acknowledgment from the vendor yet and this is obviously a fraud. The website is inaccessible now(screenshots attached) The mail from Razorpay vaguely directs to contact "Jewelry Mart" for order related queries without providing any valid link. A search for Jewelry Mart does not lead any such valid vendors. It is clear that it is a bogus company which uses Razorpay portal to cheat customers. A few research led me that there are similar incidents reported earlier against Razorpay for different websites, but with the same vendor “Jewelry mart” I request that steps may be taken to get me the amount paid by me ASAP. Also requesting Razorpay to delist Jewelry Mart. Thank you. Was this information helpful? | |
Aug 11, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Apr 06, 2021 Razorpay Customer Care's response Hi Haripria, Thanks for reaching out to us. This has been escalated to our concerned team and we are looking into this on priority. Please expect an update on the email thread (Ticket no: 5325721) at the earliest. Appreciate your patience in the interim while we have this sorted for you. Regards, Sachin Verified Support Apr 06, 2021 Razorpay Customer Care's response Hi Haripria, Thanks for your time on call. We believe a valid resolution has been provided from our end over the ticket ID [5325721] to your query. If you need any further assistance from our end, feel free to revert back to us. Our team will assist you with the utmost priority. Regards, Sachin | |
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I have made a payment for flight ticket on sastiticket.com. Money was deducted and i didn't received the reservation details. I logged the complain on their website since i tried calling their toll free but seems its not working. Someone called me up and asked me from where to where you booked the ticket. I gave him the info, then he said your reservation of flight ticket was not successful as the price has been change for air fare, i asked him that now how much is the difference, he said 1400 rupees, when i checked online myself the difference was just 75 Rupees, when i told him the same, he just hang the phone and block my number. Please find the attached payment deduction details. I feel this website is fraud and they are just cheating customers. Please take appropriate action as my money was deducted from razorpay platform.
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On 27.06.2021, I purchased a shirts from an online vendor (shirtblacks.com) paying Rs.597.00 using my UPI. I proceeded with the payment, only because it was being made through Razorpay, a trustworthy organisation and i saw that ad on Instagram they first gives a discount offer
And then once i placed a order I received a sms that Thanks for purchase with tracking link. for that day i can track the order but after 4th day im not able to reach that site its showing me error like some this is wroung this is completely froud site which useing other brands reference to make people’s believe ill provide all the proofs with ss
Request to take action for this and request for refund the Money which transaction done withRazorpay
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And then once i placed a order I received a sms that Thanks for purchase with tracking link. for that day i can track the order but after 4th day im not able to reach that site its showing me error like some this is wroung this is completely froud site which useing other brands reference to make people’s believe ill provide all the proofs with ss
Request to take action for this and request for refund the Money which transaction done withRazorpay
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