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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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56%
Complaints
3545
Pending
177
Resolved
1903
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Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
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We always strive to delight our customers. But in this case, we might have missed a trick, which is less than ideal for us. We are a payment gateway that assists merchants with their online payments. For any service/refund related queries, please reach out to the merchant. For any further queries you can write to us at: https://razorpay.com/support/#request and our team will get in touch with you to address the same.
Regards,
Team Razorpay.