[Resolved] Razorpay — Fw: Delay in delivery

csin

Address:

Ground & 1st Floor, SJR Cyber, Laskar Hosur Road Bengaluru Bangalore District Karnataka India - 560030

I had placed order #4116 for purchase of items worth Rs.1296 on beautifulbab on 16th July 2020. A confrimation SMS was recd and email for payment was recd. However, have failed to receive goods or contact seller.

Lodged 5 complaints with razorpay but not received any assistance. please help. All documents enclosed

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Aug 22, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2020

Razorpay Customer Care's response Hey,

We are sorry to hear about the experience. This has been escalated to the concerned team and we are looking into this on priority. Please expect an update on the ongoing email thread ticket ref: 4009899 at the earliest. Appreciate your patience in the interim.

Regards,
Team Razorpay