Razorpay — Haven't received any product against the payment done

Sir, I had placed an order to merchant classy seeing the page on facebook via razor pay.. The amount got deducted but till now nothing has been delivered.. It was on 21st Feb.. Covering a month..
I was continuously mailing to support mail I'd of razorpay..but no response was seen. Today has mailed in grievance cell.
Sir this is third time I am facing the same issue...
Last time I have trusted razor way will never do in future n let others also know about it
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Razorpay customer support has been notified about the posted complaint.
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Hi,

We have created a dispute for the transaction and are checking this with the merchant. Kindly expect an update on the email thread with ticket id-5198885 at the earliest.

Regards,
Priyam

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