Razorpay — I am complaining about the deduction of money without delivery of product

Razorpay — I am complaining about the deduction of money without delivery of product

H Harshitha Manugowda

I ordered 2 stiched dresses for which I paid Rs. 998 through razor pay on October 26th 2020. But till now I have not received my products but only the money is deducted and now the website is closed. I mailed them many a times but no reply. Please resolve the issue and deliver the products as soon as possible. Was this information helpful? No (0) Yes (0)
Razorpay customer support has been notified about the posted complaint.
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Razorpay Customer Care

from Delhi, Delhi

Verified Support

Hey Hasrhitha,

Thank you for writing to us. We understand your concern and would require a few details to help you out here. Kindly provide us the screenshot of the transaction along with your contact details here: https://razorpay.com/support/#request and do mention the ticket ID: [4652760]. Our team will get in touch with you at the earliest.

Regards,
Siddhant

Harshitha Manugowda

I couldn't mail to the ID given by you because it's showing invalid. Kindly let me know what has to be done