We need a few more information to assist you.Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4895810]. We will have this checked and will provide the best resolution from our end at the earliest.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We need a few more information to assist you.Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4895810]. We will have this checked and will provide the best resolution from our end at the earliest.
Regards,
Amith