[Resolved] Razorpay — I complaining about a transaction on irctc rail connect through your platform for booking a ticket.

[Resolved] Razorpay — I complaining about a transaction on irctc rail connect through your platform for booking a ticket.

D Deepak K Kakkad

I have done a trasaction of 161.80 rs through google pay on irctcrazorpay platform, but due to some server error transaction done but ticket not booked. and I cancelled the payment. The transaction Id is[protected].please initiate my refund as soon as possible. Was this information helpful? No (0) Yes (0)
Aug 8, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint.
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Razorpay Customer Care

from Delhi, Delhi

Verified Support

Hi Deepak,

We checked our logs for the refund: rfnd_G1rb4oGY0Xi3M8 and we confirm that the refund has been successfully processed from our end on 16th Nov 2020. The same has been conveyed to you over the email thread with ticket id: 4644776 for your reference. Feel free to write back to us over the same, we will be glad to help you out.

Regards,
Siddhant