[Resolved]  Razorpay — I have made payment but didn't receive services

I purchased SharedBk plans and invested my money in it. According to SharedBk agreement, investors was to be provided rental fees for the purchased by SharedBk. The lease period was 90 days, however the company terminated it's website its website on 25th January 2021 and I was unable to avail services. It cheated all its investors. A total of Rs. 21, 000 was made in separate transaction(Screenshots attached) in two separate accounts via razorpay gateway. Those payments were made because razorpay is a trusted gateway. So please refund my money as soon as possible.
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Aug 14, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Jan 26, 2021
Updated by nchn
Xyz

Verified Support
Feb 02, 2021
Razorpay Customer Care's response
Hi,

We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4988561, along with your transaction and contact details so that we can have this addressed.

Regards,
Sreenivasa.
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