[Resolved] Razorpay — I have order and didn't received the product

[Resolved] Razorpay — I have order and didn't received the product

N Nirali Nagda Rambhia

Hello Have paid amount of 867 and still have not received the parcel as I had ordered on 11 December no confirmation mail nothing I have mail on the given mail I'd but no response...is this a way of your brand and products dealing in such a fraud way not expected anyways kindly refund my money or send the product Order number is #00002603 Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint.
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Razorpay Customer Care

from Delhi, Delhi

Verified Support

Hey Nirali,

We are a payment gateway and only facilitate merchants with on-line payments. Kindly contact the merchant for any service/refund related queries. However, for further assistance, please provide your contact along with your transaction details here: https://razorpay.com/support/#request and do mention the ticket ref:[4742765]. We will get in touch with you shortly to assist you on the same.

Regards,
Amith