Razorpay — I have ordered from sleepwear house by fashion point and there's no update

I have ordered two dresses from sleepwear house by fashion point through razor pay I paid and now there's no update since 4 days and I don't know if it's gonna arrive or not my order no. SH00001861
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Razorpay customer support has been notified about the posted complaint.
Dec 07, 2020
Updated by PRAGATI KAUSHIK
I need refund if it's not coming
Complaint comments 

Comments

Hi Pragati,

We're working closely on your query. A request has been raised on your behalf with the ticket ID:[4717302] for which a dispute has been raised against the transaction and are getting this checked with the merchant. Kindly expect an update on the same mail thread at the earliest.

Best Regards,
Amith.

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