Razorpay — I have paid amount bt I didn't get it

Hello there,
I purchased shared bk plan and invested my money in that according to the sharedbk agreement
"From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk.
The lease period is 90 days.the daily profite is 150 rupees And total profite is 13500
And didn't provide services perfectly as it promised to me, but it is cheated me and scamed me and runaway with my money
I invested in sharedBK because it Connected to trusted gateway Razor pay, So please refund my amount in my account
Please refund my money In my account as soon as possible

Name: Vishal
Investment date:[protected]
Investment date: 7-1-2021
Cheating date :[protected]
Email id: [protected]@gmail.com
Transaction id :C2012181225256622685686
Transaction id :[protected]
+2 photos
Was this information helpful?
No (0)
Yes (1)
Razorpay customer support has been notified about the posted complaint.
Jan 28, 2021
Updated by Vishal Salian
Mobile nbr: [protected]
Verified Support
Feb 03, 2021
Razorpay Customer Care's response
Hi Vishal,

We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4994741, along with your transaction and contact details so that we can have this addressed.

Regards,
Sreenivasa.
Feb 07, 2021
Updated by Vishal Salian
Given link is not working...iin this link wher is request option...give me a proper link...i will upload contact detail and transaction detail
Feb 07, 2021
Updated by Vishal Salian
Plz help
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3546
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information