[Resolved] Razorpay — I have paid to razorpay but didn't get service

[Resolved] Razorpay — I have paid to razorpay but didn't get service

K Ksammy98

Ticket no :5055904 Dear Razorpay team With due respect I want kind attention towards myself that I have paid Rs 20000 through Razorpay gateway on date 25-01-21 . Timing was 12.13 pm to the Shopper App Website.I have found The Shopper App Website is big scammer.How can Razorpay team giving a big scammer gateway of money. I have use Razorpay many times before but I never know Razorpay team is giving gateway to scammers also.This makes me very upset. If Razorpay team will not help me in this matter I will not use Razorpay in my future and I will ask everyone about about issue. In future nobody will use Razorpay. Now I request to your good self please help me in my refund process as soon as possible. Transactions id :pay_GTReDDPjNXdl5P Regards Wasim +1 photos Was this information helpful? No (0) Yes (0)
Aug 11, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Feb 25, 2021 Razorpay Customer Care's response Hi Wasim, We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds. We would advise you to file an official complaint with https://cybercrime.gov.in/. Additionally, we suggest you remove any sensitive information containing your personal details to avoid or prevent further misuse. Best, Team Razorpay
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