Razorpay — I have paid to razorpay but didn't get service

Razorpay — I have paid to razorpay but didn't get service

K Ksammy98

Ticket no :5055904 Dear Razorpay team With due respect I want kind attention towards myself that I know about razorpay is gateway only, I want to know when razorpay team is giving service to any company there will any information about that company. Razorpay will take there information about that company and then giving them service. I trusted razorpay more because it's reputed gateway I have ever seen. When I last time paid Rs 20000 through razorpay to shopper app website I don't know that shopper app is big scammer.This shopper app have cheated more than one lakh people in India. It's huge amount of money. Each individual starts from Rs 500 to more lakhs. If razorpay team will not help me in refunding my money as soon as possible I will not use razorpay gateway anymore. I will let my staff and everyone know about my bad time. Transactions id :pay_GTReDDPjNXdl5P Regards Wasim +1 photos Was this information helpful? No (0) Yes (0)
Razorpay customer support has been notified about the posted complaint. Feb 25, 2021 Updated by Ksammy98 Team Razorpay Ticket no :5055904 I didn't get respond from past one week. I am still waiting for your reply. People are getting refund from other gateway. I am request your team please help me in refunding me in my transaction. It will be most kindness if you help me in refunding my transaction as soon as possible. I am getting depress every single day due loss of money. It is humble request to help me in refunding my transaction as soon possible. Transactions id :pay_GTReDDPjNXdl5P Regards Wasim Verified Support Feb 25, 2021 Razorpay Customer Care's response Hi Wasim, We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds. We would advise you to file an official complaint with https://cybercrime.gov.in/. Additionally, we suggest you remove any sensitive information containing your personal details to avoid or prevent further misuse. Best, Team Razorpay Feb 25, 2021 Updated by Ksammy98 Dear Razorpay team I am very thankful to your cooperation I have a humble request to you that please try refund my transaction as soon as possible. I am in deep depression with my problem. Even bank didn't help me in charge back . Please try to help me in refunding my transaction as soon as possible.
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