[Resolved]  Razorpay — I have paid to razorpay but didn't get service

HELLO DEAR RAZORPAY TEAM.
My Name is WASIM AHMAD DAR and i paid ₹20000 through razorpay payment gateway to the online company namely The Shoppers App ' .They are scammers and is runned by scammer.Huge amount of money is trapped.Lots of people going through depression for this Scam.
Lakhs of money has been lost by innocent people through this.
Merchant is not responding as well.
So please help me and Refund my money kindly.

Ticket no :5060815

Transactions id :pay_GTReDDPjNXdl5P

Regard wasim
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Wasim,

Razorpay is a payment aggregator helping businesses collect transactions online. This seems to be a service level issue from the merchant, request you to reach out to them for more assistance on any product/refund related concerns.

Best, Team Razorpay
Ksammy98's [Complaint's author] reply, Mar 2, 2021
Razorpay team

I want to say that I have seen many video in social media that Pay you money is also gateway like razorpay. Pay you money is help many customer of The shopper app website, which is big scammer. They are getting refund from pay you money gateway.
Team Razorpay I will complaint against your team as well in consumer forum if I paid to money through your gateway why don't I get help from your side.

Please I request to razorpay team help me in refunding my money like pay you money did.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3544
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information