Razorpay — I paid for a shopping site where money did not reach but was debited from my account thru Razorpay

I paid for a shopping site where money did not reach but was debited from my account thru Razorpay. Please check.
My payment id is below:
pay_Fn42eNtkv2qIx5
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Razorpay customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2020
Razorpay Customer Care's response
Hi Vinay,

We checked our logs for the refund: rfnd_FoNMfAsUXpcF7O and confirm that the refund has been successfully processed on 13th Oct, 2020 with the reference number: [protected]. You should receive the refund credit in your account within 7-10 working days. If you have any further queries, do write back to us here: https://razorpay.com/support/#request and we will be glad to assist you. :)

Regards,
Team Razorpay
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