I have noted your concern regarding a transaction. In order to assist you further, kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Also, mention the ticket ID [5116181]. Our team will check this and provide you with an update at the earliest.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
I have noted your concern regarding a transaction. In order to assist you further, kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Also, mention the ticket ID [5116181]. Our team will check this and provide you with an update at the earliest.
Regards,
Anas
Team Razorpay