[Resolved]  Razorpay — I was cheated by fraud website which you razorpay provide payment gateway

I trusted this site because this site have razorpay payment gateway. I ordered products but the merchant didn't delivered the products and no customer support service to contact them. So I raised payment dispute on razorpay support to refund my money. But no proper response is given to me.
I request you to please refund my money from merchant.
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Aug 6, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2020
Razorpay Customer Care's response
Hey Varun,

We are sorry to hear about the experience. This has been escalated to the concerned team and we are looking into this on priority. Please expect an update on the ongoing email thread with the ticket ID- 3930835 at the earliest. Appreciate your patience in the interim.

Regards,
Team Razorpay
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