[Resolved]  Razorpay — I'm complaining about the product purchase

I have purchased saree as on august 13 2020. I don't receive the order. What i do?
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Aug 7, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Sep 29, 2020
Updated by anjana ajay
I had purchased sarees on 13/08/2020.but not received the product right now.what I do?

Verified Support
Oct 01, 2020
Razorpay Customer Care's response
Hi Anjana,

We are sorry to hear this. We have created a dispute for the transaction and are checking this with the merchant. Kindly expect an update on the email thread with ticket id-4428495 at the earliest.

Regards,
Team Razorpay.
Verified Support
Oct 01, 2020
Razorpay Customer Care's response
Hi Anjana,

We are sorry to hear this. We have created a dispute for the transaction and are checking this with the merchant. Kindly expect an update on the email thread with ticket id-4428495 at the earliest.

Regards,
Team Razorpay.
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