[Resolved] Razorpay — irctc payment failure

[Resolved] Razorpay — irctc payment failure

S sharath.ramesh from Bengaluru, Karnataka

Hi team, Please find the attachment of my transaction, amount has been deducted from my account and credited to razorpay but the confirmation of ticket has been failed. Date of transaction : 10th june Amount : 650 Mode of transaction : debit card Please let me know the process of refund of this transaction and the time duration required for this process. Thanks, Sharath +1 photos Was this information helpful? No (0) Yes (0)
Jul 16, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Jun 11, 2018 Razorpay Customer Care's response Hi Sharath, We checked the transaction ID [protected] and see that it is a unsuccessful transaction. As there has been a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days. Feel free to drop us a email to [protected]@razorpay.com for further details, we will be glad to help. Best Regards, Team Razorpay Jun 19, 2018 Updated by sharath.ramesh Hi Team, Its almost still haven't received any refund, Please update the status. Thanks, Sharath Jun 24, 2018 Updated by sharath.ramesh Its been more than specified time by Razor Pay and still amount has been not credited for my account. Please update me the status if my issue. Thanks, Sharath
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