[Resolved]  Razorpay — irctc refund

I was trying to book a ticket. The money got deducted and ticket did not book.
The date was 10 oct 2019 and still i did not get refund. I have provided all the details to the razorpay team but they respond very late and have not processed my refund yet.

Transaction id: [protected]
Date of booking: 10 oct 2019
Date of journey: 16 oct 2019

I have also provided the screenshot to the razorpay support.
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Oct 31, 2019
Complaint marked as Resolved 
I got the refund. Thanks Aftab.
Razorpay customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2019
Razorpay Customer Care's response
Hey Gaurav,

We see that our team is looking into your query on ticket with reference number: 1045308. Please follow the same email thread for further updates from the team.

Thanks and Regards,
Team Razorpay
Oct 30, 2019
Updated by Gaurav0892
Hi Team,
I want to know how many days it will take?

Regards,
Gaurav
Verified Support
Oct 31, 2019
Razorpay Customer Care's response
Hi Gaurav,

Thank you for your time on call. As discussed, we are getting this checked with our partnered banks and we will update you on the mail with the ticket ID: 1045308, kindly revert on the same mail thread for further queries.

Thanks and Regards
Team Razorpay
Oct 31, 2019
Updated by Gaurav0892
I got the refund.
Thanks Aftab.
Verified Support
Nov 02, 2019
Razorpay Customer Care's response
Hi Gaurav,

Thank you for the confirmation. We are glad that your issue is resolved.

Thanks and Regards,
Team Razorpay
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