[Resolved] Razorpay — irctc refund | |
I was trying to book a ticket. The money got deducted and ticket did not book. The date was 10 oct 2019 and still i did not get refund. I have provided all the details to the razorpay team but they respond very late and have not processed my refund yet. Transaction id: [protected] Date of booking: 10 oct 2019 Date of journey: 16 oct 2019 I have also provided the screenshot to the razorpay support. Was this information helpful? | |
Oct 31, 2019 Complaint marked as Resolved I got the refund.
Thanks Aftab. Razorpay customer support has been notified about the posted complaint. Verified Support Oct 28, 2019 Razorpay Customer Care's response Hey Gaurav, We see that our team is looking into your query on ticket with reference number: 1045308. Please follow the same email thread for further updates from the team. Thanks and Regards, Team Razorpay Verified Support Oct 31, 2019 Razorpay Customer Care's response Hi Gaurav, Thank you for your time on call. As discussed, we are getting this checked with our partnered banks and we will update you on the mail with the ticket ID: 1045308, kindly revert on the same mail thread for further queries. Thanks and Regards Team Razorpay Verified Support Nov 02, 2019 Razorpay Customer Care's response Hi Gaurav, Thank you for the confirmation. We are glad that your issue is resolved. Thanks and Regards, Team Razorpay | |
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