[Resolved]  Razorpay — Ive trusted Razorpay and paid a transaction

There’s one Application named as TheShoppersApp which deals with order matching algorithm and gives users a commission of 3% on their respective amount. At first I wasn’t sure about this App but after getting to know that it’s payment Gateway is razorpay I added an amount of 20000 into it and now after earning some profit our transactions are being rejected seem like a scam. I did all this just just because I trust razorpay and I hope you won’t let me down .
I request you to undo my transaction and this transaction wasn’t secure
My transaction details and the App I’d both are attached .
+3 photos
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Aug 14, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Feb 04, 2021
Updated by Shahabbrar17
I hope your team will revert and handle this complaint to revert my money
Feb 05, 2021
Updated by Shahabbrar17
It’s a request please solve it sooner as I’m really worried about all this
Verified Support
Feb 12, 2021
Razorpay Customer Care's response
Hi,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5042487] for us to assist you on priority.

Regards,
Sreenivasa
Complaint comments 

Comments

Good Evening sir.
Iam Mehraj udin Bhat
There's one application namely The Shoppers which deals with order and giving 3% as Commission in their Respective amount at Ist iwas not Sure but after the gate way of Rozar pay i added an amount of Rs 100000 lack into it and earning some amount after few days iam traying to withdraw but they Rejected it again and again and now I request to to undo this transition was not secure...
Terminal owner name .Dakecash.
Dated 29 01 2021.
Amount. Rs 100000.one lack
Contact no. [protected]
Through Debit card. 51522805...0651
Reference no.[protected]

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