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Razorpay — Made payment to collection bazar

Hi

I had made a payment to a website called collectionbazar.myshopify.com on 23/3/2021 order number 9985.
Now their site is not working and looking at other complaints online it seems it’s a fake website running a scam. Can you please refund the amount and do something about fraudulent companies using your payment gateway?
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Hi Samyakmodi,

Thanks for reaching out to us. In order for us to help you with your concern, please raise a request here: https://razorpay.com/support/#request with your Transaction details and email ID. Also, mention the ticket ID [5325584] and our team will assist you on topmost priority.

Regards,
Sachin
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