[Resolved]  Razorpay — Misuse of my Email Id and Phone Number details

Dear Sir,

This is Vinod kumar jain i would like to bring to your notice that my Email Id and phone number has been misused for a Transaction happened a day before
ie[protected] Thursday and there was a purchase done for Rs.969.96 at VECARE CONSUMER SCIENCE PRIVATE LIMITED (MUMBAI) with card no ending with 1513 PAYMENT ID - pay_F6QySSPOTEIcTV although i have no direct connection with the Debit Card or credit card used the name and my mobile number with my Email usage bothers me for a misleading transaction.

I feel the card transaction should stopped with immediate effect as there is so many frauds transactions happening globally with person who is not even aware of what is happening - i receive the OTP from your portal for which i have not opted this is the senario from december.

I request you to kindly track the following person and take action immediately so that future more unanimous transactions could be stopped cox it involved My Email Id with Phone Number

Regards

H.VINOD KUMAR JAIN
+[protected]
+2 photos
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Aug 5, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2020
Razorpay Customer Care's response
Hey Vinod,

Apologies for the delay in response. We hope the issue has been resolved, in case of further queries, kindly write to us on the same email thread. We will get back to you regarding the same at the earliest.

Regards,
Team Razorpay
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