Razorpay — Money Debited from Account but not received the Product from the supplier
S
Shyam Khedkar
from Powai, Maharashtra
Address:
Splendid Clothing Shop
I ordered LED TWS Bluetooth V5.0 Earphone 3D Stereo Bass Wireless Earbuds Headphones for Handsfree Earhook Earphone Gaming Sport Headsets × 1 from Splendid Clothing Shop on 23 November 2020. I paid through online netbanking around 9:17 Pm. I request you to refund the amount.
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Razorpay customer support has been notified about the posted complaint.
We understand your concern. But, we are a payment gateway and only facilitate merchants with online transactions. However, we would like to investigate on this. Please share your transaction details along with your contact details here: https://razorpay.com/support/#request. Also, mention ticket ID: 4724942, we will take this up on priority.
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We understand your concern. But, we are a payment gateway and only facilitate merchants with online transactions. However, we would like to investigate on this. Please share your transaction details along with your contact details here: https://razorpay.com/support/#request. Also, mention ticket ID: 4724942, we will take this up on priority.
Regards,
Anas
Team Razorpay