Razorpay — Money debited from bank account but recharge not done by Razorpay

I used razorpay payment mode through UPI for making ₹2000 airtel lapo recharge on 2nd February 2023. Money got debited from my bank account I also provided them bank statement. But they didn’t respond.
Payment UTR:[protected]
UPI payment details
#ID:[protected]
UPI payment | 01:27 PM

Gpay details:
To Razorpay
=2, 000
recharge
Pay again
Split with friends
• Completed
Feb 2, 2023 1:28 PM
State Bank of India
UPI transaction ID
[protected]
To: Razorpay
pg.[protected]@axisbank
From: MANALI MAHENDRA DALAVI
(State Bank of India) lic.[protected]@oksbi
Google transaction ID
CICAgJDV8bSmFQ
+3 photos
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