[Resolved] Razorpay — Money deducted and has not been refunded
S
Shloka S
Money got deducted from my account on 11th October for an online shopping but despite many communications it hasn’t been refunded yet.Pathetic customer service from them
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Aug 6, 2021
Complaint marked as Resolved
Razorpay customer support has been notified about the posted complaint.
We completely understand your concern and checked our logs for the refund: rfnd_Fo4b2Bs3wBnTpP and we confirm that the refund has been successfully processed from our end on 20th Nov 2020. The same has been conveyed to you over the email thread with ticket id: 4557063 for your reference. Feel free to write back to us over the same, we will be glad to help you out.
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We completely understand your concern and checked our logs for the refund: rfnd_Fo4b2Bs3wBnTpP and we confirm that the refund has been successfully processed from our end on 20th Nov 2020. The same has been conveyed to you over the email thread with ticket id: 4557063 for your reference. Feel free to write back to us over the same, we will be glad to help you out.
Regards,
Siddhant