[Resolved]  Razorpay — money deducted but irctc website shows pending from bank end

Address:New Delhi, Delhi

Hi,
Booked ticket on irctc using razor pay amount debited inr 400 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end.
The amount in my bank is deducted but ticket is not booked on irctc... So plzz refund my amount on my bank account..
Name :-asif khan mansoori
Transaction id:-[protected]
Date:-2/11/2018
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Dec 10, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2018
Razorpay Customer Care's response
Hi Asif,

We checked the transaction:[protected] and see that this is an unsuccessful transaction. Rest assured, you will receive a credit in your account in 7 - 10 working days from the date of transaction. Feel free to write to us at: https://razorpay.com/support/#request for any further queries.

Thank and Regards,
Team Razorpay
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