[Resolved] Razorpay — money deducted but ticket not received | |||||
I had used rail yatri app for booking a ticket which redirected me to razorpay. My amount was deducted from the bank account and i did not receive any ticket. The screen just became blank. Rail yatri app is not showing any transaction and the money has been deducted. that means the intermediate razorpay has received the amount. Kindly refund the same. Was this information helpful? | |||||
Jul 12, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Jun 06, 2018 Razorpay Customer Care's response Hi Sonia, Sorry to hear that. We checked the rfnd_AJxHFrZiy2gDQo and see that it has been successfully processed from our end on 6th June, 2018. We have updated the mail thread with reference number 203351 with the details, kindly check and revert on same mail thread for further queries. Regards, Team Razorpay | |||||
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