[Resolved] Razorpay — money deducted

drmanish83

from Etawah, Uttar Pradesh

Address:	Second floor 144/4 jagriti vihar, Meerut, Uttar Pradesh, 250004
Website:	Armaf.co.in

I have purchased online perfume from armaf.co.in which is operated by snap perfumes bangalore india.. I have made paymnt of 1799 on 10 december via razorpay.. Now razorpay is not responding me neither the seller snap perfumes. Despite making 100 calls to snap perfume they are not responding my calls.
They are not even responding my emails.. They are online fraudesters.. Even razorpay is not responding properly... They are registered as snap global company on razorpay platform.. Please do needful on urgent basis... My contact no. [protected]...
Dr manish

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Jan 12, 2020

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

Razorpay Customer Care's response Hi,

We see that our team is investigating this issue on the on-going email thread with reference number: 1486978. Please follow the same email thread for further updates from the team.

Thanks and Regards,
Team Razorpay