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Razorpay — Money deducted from bank but not reflecting in nps account

I have done payment on 3rd may from Paytm UPI using razor pay portal on nps website . Money got deducted and transfers to enps.[protected]@hdfcbank. UPI reference number is[protected].
But razorpay got stuck and nothing happens . Money is not shown in my nps account and neither a refund has been initiated
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