[Resolved] Razorpay — money not return back from razorpay

[Resolved] Razorpay — money not return back from razorpay

S Shraddha nayani from Mumbai, Maharashtra

Hi, we book a ticket grom gotoandaman.com at 14th August 2019 and the Ferry name is -Sealink. They said us that: "If tickets are available with the ferry operators, you will receive confirmed tickets & balance amount payment link in your mail box within 3-5 working hours. Our Ferry Booking Team works from Monday to Saturday from 9 am to 6 pm IST If tickets are not available as per your preference our Ferry Booking team will get in touch with you in 3-5 working hours to get you alternate time or ferry operator tickets. " After that our ticket was not confirmed and they called us that ur refund will be given to u within 3-5 working days. Now after so many complain we still not get our money back. The amount is rs-400. All proofs are in the attachment. My contact no.is-[protected] Revert us urgently +3 photos Was this information helpful? No (0) Yes (0)
Oct 12, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Sep 10, 2019 Updated by Shraddha nayani The person called me and told me that about my debit card details like card no, expiry date and 3 digit number also. Who gave them rights to ask these all details to customer?? Now my complain is also oppose to him. His name is Deepak and mobile no.is-[protected] Verified Support Sep 11, 2019 Razorpay Customer Care's response Hi Shraddha, We see that our team has addressed your query on ticket with reference number: 701572. Please revert back to the same email thread for any further queries and our team will be glad to assist you. Thanks and Regards, Team Razorpay
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