Razorpay — Money paid through razorpay but received to receiver

I have done txn of rs8000/- but receiver not received money but razorpay said that txn failed but money not refunded pls help me
+2 photos
Was this information helpful?
No (0)
Yes (0)
Razorpay customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sushant,

Thank you for your time on call. As discussed, we request you to kindly reach out to your issuing bank regarding the escalation raised, and the status of your request on the email with the ticket ref: 4598905 has been updated. Do write back to us on the same email thread for further queries, we will be glad to assist with the same.

Regards,
Team Razorpay

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3545
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information