We always thrive for our customer's delight but in this case we might have missed the trick which is less than ideal for us. Don't worry you are in safe hands and we will make it right for you.
We have updated the status of your query on the ticket 4548990. Please have a look.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We always thrive for our customer's delight but in this case we might have missed the trick which is less than ideal for us. Don't worry you are in safe hands and we will make it right for you.
We have updated the status of your query on the ticket 4548990. Please have a look.
Best Regards,
Shlagha
Team Razorpay