Razorpay — Money was deducted order was not placed

Used QR code option to pay at website(gifts and more), I paid the amount and money got deducted but the QR code page was unresponsive refreshed it but still it wasn't showing conformation or anything different waited then eventually I exited the screen it stated "upi payment took too retry again" something of this sort.

Haven't received any conformation from the company also I contacted the merchant on his panel its showing failed transaction but money is deducted from my account.

Kindly refund as soon as possible as I have to make another payment for that order its a gift for my friends birthday, it's quite urgent.

I've attached my payment conformation and 3 times failed transaction on merchants panel.