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Razorpay — My 32k Rs not given

Address:Agra
Website:Razorpay

They send me this mail and holds my money not given any resan hold my money without any updates
Based on this, we unfortunately would need to terminate your account, effective immediately with a hold on the funds that have not yet settled for a chargeback period of 120 days as mandated by compliance.
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    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
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