Razorpay — My order not arrive

Address:no,16,vedha nagar,murugan street,virugambakkam,chennai-600092

Sir.
I orderd some dresses through your website on 27.10.2020. As per your request, my payment also paid through gpay to Razorpay account. Why my order getting delay.How to get and track my order OR please refund my cash. So I need your help.
I attache my order proof below
My conduct no. [protected]
+1 photos
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Hi Shanthi,

We would like to have a closer look at it. In order to assist you further, kindly help us with the transaction and contact details here: https://razorpay.com/support/#request and do mention the ticket id -[4629902] so that this can be looked into it and get back to you with an update at the earliest.

Regards,
Anirvan

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