[Resolved] Razorpay — No order details received : unethical Sleepwear house of FASHION POINT

Shreya Kundu

from Powai, Maharashtra

Address:

https://sleepwearhouse.com

Hello I purchased six products from sleepwear house on 11 DECEMBER 2020 amounting Rs 2694. They have razorpay as their payment partner. I haven't received my products till date as on 15 December. I have written two mails to Sleepwear house. But didn't received any communication from them. ORDER no. : SH00002659
Payment transaction details : Payment Id : pay_GBbsVXD8Wc1neR.
Please refund my amount as it seems you promoted and supported a corrupt and dishonest business House. Looking forward for your response.

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Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2020

Razorpay Customer Care's response Hi Shreya,

We tried calling you, but the call went unresponsive. However, we have looked upon your issue and a request has been raised on your behalf with the ticket ID- [4742806] for which a dispute has been raised and our concerned team is working on this with priority. Kindly expect an update on the same email thread at the earliest.

Regards, Anas