[Resolved] Razorpay — Not able to avail payment gateway service

RaAh Clothe

from Delhi, Delhi

Address:

KAMAL COMPLEX, MI ROAD, PANCHBATTI,, JAIPUR

Hi I have been trying to avail the payment gateway service on my wix portal. But I am not able to get it done. I have been reaching the customer care through the only chat option available, and they have been only raising tickets. they is no solution to it. If you cant help people please shut down your company. ATleast dont hang around and waste our time. This is the most pathetic service I have ever seen. And who doesnt have a call centre today. Hopeless company.

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Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2021

Razorpay Customer Care's response Hi,

Apologies for the delay caused here. We have raised a request on your behalf with regards to your query over the ticket ID:145042. Kindly expect an update on the same at the earliest on the same email thread. Your patience is highly appreciated.

Regards, Amith