[Resolved] Razorpay — Not received product/any reply by seller after 18 days of placing order

[Resolved] Razorpay — Not received product/any reply by seller after 18 days of placing order

V Vaishnavi A. Faratale

Resp Sir/mam, I'm Vaishnavi Faratale, I placed order on website https://gadgetstoreworld.myshopify.com having details as below Date of transaction: 03/07/2020 Amount of transaction- Rs 599 Order ID shared by the merchant-#2102 Payment ID shared by Razorpay-pay_F9wkWUnraTPITT Description of the problem- order not received, not even showing status as shipped yet after 18 days of order and promised to be deliver in 7 days. Kindly send my product or refund money. Regards +1 photos Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Jul 22, 2020 Razorpay Customer Care's response Hi Vaishnavi, We tried reaching out to you over a call, however couldn't connect. If you have not consumed the services and wish to raise a dispute against the transaction, kindly write to us at https://razorpay.com/support/#request with your transaction details so that we can check and assist you at the earliest. Regards, Team Razorpay
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