[Resolved]  Razorpay — Not received the product and contact no. Is also not available

I had purchased a dress from kayakcloth.com. and the Amount was deducted from my bank account through your site. And till now I hadn't received the product. And contact number is also not available.
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Aug 20, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2020
Razorpay Customer Care's response
Hi Akanksha,

We are sorry to hear this. We have raised a request on your behalf to our concerned team [ticket ref: 4492878] and are working on your request.
Kindly follow the same email thread for further updates. Appreciate your patience in the interim.

Regards,
Team Razorpay
Verified Support
Oct 16, 2020
Razorpay Customer Care's response
Hi Akanksha,

We are sorry to hear this. We have raised a request on your behalf to our concerned team [ticket ref: 4492878] and are working on your request.
Kindly follow the same email thread for further updates. Appreciate your patience in the interim.

Regards,
Team Razorpay
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