[Resolved] Razorpay — Not refund my money and also not try to solve my complaint

[Resolved] Razorpay — Not refund my money and also not try to solve my complaint

Y Yuvrajjethva from Pardi, Gujarat

I was book first complaint on Jul 2019 regards my refund money for a sum of Rs 49000/-. Everytime company give me time frame and give just satisfaction for process my complaint but till date this company only giving wrong way to process so my time frame of refund money has been passed and after that company told me that your refund money time frame has already been passed away now we can't do anything. I want to resolve my complaint can any one help me. Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint.
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Razorpay Customer Care

from Delhi, Delhi

Verified Support

Hi Yuvraj,

We apologize for the inconvenience caused to you and would like to have a look upon the issue you are facing. In order to do so, please share your transaction details along with your contact details here: https://razorpay.com/support/#request. Also, do mention the ticket ID [4746414], this will be checked by our concerned team on priority.

Regards,
Anas
Team Razorpay