[Resolved] Razorpay — NPS Transaction failed but amount for debited from my bank account
S
Sai Nikhil Nikky
Dec 10, 2022
Hi, I tried to contribute Rs 50000 to my NPS account on 10th December, 2022 through Razorpay payment gateway. The amount for debited from my bank account and in my UPI app the transaction shows successful but in NPS website it showed transaction failure. Hence the contribution is not considered by NPS and I didn't receive any SMS from NPS that units will be credited. Attached below are proof that amount is debited and transaction has failed in NPS. Please resolve this issue and refund my amount (Rs. 50000)
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Dec 11, 2022
Complaint marked as Resolved
Raised a grievance in NPS website. got my refund to bank account next day
also I can see my transaction recorded in razor pay website.
https://razorpay.com/support/
Razorpay customer support has been notified about the posted complaint.
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