[Resolved] Razorpay — online shopping payment issue | |
Dear sir/madam, I have purchased a product from banggood website on 10 Nov 2018 of Rs 4500.92 using Razorpay Payment gateway, hence the amount was debited successfully from my IOB net banking. But the payment was not processed till now. I have confirmed with banggood customer care they confirm payment was not received their side. So order is cancelled. Kindly look on to the issue and refund the amount as soon as possible. Waiting for your reply. Transaction ID: ATOM-RAZORPAY SOFTWARE [protected]@919097 Amount: 4500.92 Regards Harikumar Was this information helpful? | |
Nov 16, 2018 Complaint marked as Resolved Thanks for your support. Amount refunded. Razorpay customer support has been notified about the posted complaint. Verified Support Nov 16, 2018 Razorpay Customer Care's response Hi Harikumar, We see that the refund: rfnd_BL9aWXLXmybzEe was successfully processed on: 13th Nov, 2018. We have updated you with the details on ticket with reference number: 293757. Feel free to write to us on the same thread for any further queries. Thanks and Regards, Team Razorpay | |
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